End User License Agreement (EULA)

1. License Grant

Fannfann LLC ("Licensor," "we," "us," or "our") grants you ("User" or "you") a limited, non-exclusive, non-transferable, revocable license to download, install, and use the FannFann application on a mobile device that you own or control, solely for your personal, non-commercial use in connection with our Services and in accordance with this Agreement.

This license does not grant you any rights to use the App for commercial purposes, redistribute the App, or sublicense access to any third party.

2. Restrictions on Use

You agree that you will not:

• Copy, modify, or create derivative works based on the App or any part thereof
• Reverse engineer, decompile, disassemble, or attempt to extract the source code of the App, except as expressly permitted by applicable law
• Rent, lease, lend, sell, sublicense, or otherwise transfer the App to any third party
• Remove, alter, or obscure any proprietary notices, labels, or marks on the App
• Use the App for any unlawful purpose or in violation of any applicable laws or regulations
• Use the App to submit false or misleading information for government benefit applications
• Attempt to gain unauthorized access to the App's backend systems, servers, or databases
• Use automated scripts, bots, or other tools to interact with the App
• Use the App in any way that could damage, disable, overburden, or impair our servers or networks

3. Ownership & Intellectual Property

The App and all copies thereof are proprietary to Fannfann LLC and title thereto remains in Fannfann LLC. All rights in the App not specifically granted in this Agreement are reserved to Fannfann LLC.

The App is protected by copyright laws of the United States and international copyright treaties. The structure, organization, and source code of the App are trade secrets and confidential information of Fannfann LLC.

The FANNFANN name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Fannfann LLC. You may not use these marks without our prior written permission.

4. Updates and Modifications

We may from time to time develop patches, bug fixes, updates, upgrades, and other modifications to the App ("Updates"). These Updates may be automatically installed without providing any additional notice or receiving additional consent from you. You consent to these automatic Updates.

If you do not want Updates, you must stop using the App and uninstall it. Your continued use of the App after an Update constitutes your acceptance of the Update.

We reserve the right to modify this EULA at any time. We will notify you of material changes through the App or by email. Your continued use of the App after changes are posted constitutes your acceptance of the modified EULA.

5. Data Collection and Privacy

The App collects and processes personal data as described in our Privacy Practices and Cookie Policy. By using the App, you consent to such collection and processing.

The App may collect the following types of data:

• Account information: Name, email, phone number, and other registration details
• Enrollment data: Information you provide for Medicare/Medicaid eligibility determinations and applications
• Device information: Device type, operating system, unique device identifiers, and mobile network information
• Usage data: App features used, pages viewed, actions taken, and time spent
• Location data: General location based on IP address (precise location is not collected)

We handle Protected Health Information (PHI) in compliance with HIPAA. See our Privacy Practices for full details.

6. Third-Party Services

The App may integrate with or provide access to third-party services, including but not limited to:

• Google Cloud Platform services (infrastructure and AI processing)
• Government agency portals (Michigan MDHHS, CMS)
• Payment processors
• Analytics services (Google Analytics)

Your use of third-party services through the App is subject to those services' terms and privacy policies. We are not responsible for the practices or content of third-party services.

7. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE APP, INCLUDING ELIGIBILITY DETERMINATIONS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FANNFANN LLC, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use or inability to use the App
• Any errors, inaccuracies, or omissions in the App's content or eligibility determinations
• Unauthorized access to or alteration of your data
• Any third-party conduct on or related to the App
• Denial or changes in government benefits resulting from government agency decisions

Our total liability to you for all claims arising out of or relating to this Agreement shall not exceed the amount you paid (if any) to use the App in the six (6) months preceding the claim.

9. Termination

This Agreement is effective until terminated. Your rights under this Agreement will terminate automatically without notice if you fail to comply with any of its terms.

We may terminate or suspend your access to the App at any time, with or without cause, and with or without notice. Upon termination:

• Your license to use the App is immediately revoked
• You must uninstall and delete all copies of the App
• Sections 3, 7, 8, and 11 of this Agreement survive termination

10. App Store Terms

Apple App Store

If you downloaded the App from the Apple App Store, the following additional terms apply:

• This Agreement is between you and Fannfann LLC only, not Apple Inc. ("Apple").
• Fannfann LLC, not Apple, is solely responsible for the App and its content.
• Apple has no obligation to provide maintenance or support services for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation.
• Apple is not responsible for any claims relating to the App, including product liability claims, regulatory compliance, or intellectual property infringement.
• Apple and its subsidiaries are third-party beneficiaries of this Agreement.

Google Play Store

If you downloaded the App from Google Play, the following additional terms apply:

• This Agreement is between you and Fannfann LLC only, not Google LLC ("Google").
• Google is not responsible for the App or its content.
• You must comply with all applicable Google Play terms of service.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any dispute arising from this Agreement shall be resolved exclusively in the state or federal courts located in Oakland County, Michigan.

12. Contact Information

If you have questions about this End User License Agreement, please contact us: